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AI ideas for funeral homes

Rules That Apply

The General Price List must still be given at the arrangement.

The FTC Funeral Rule applies.

We go over these with you before anything is built. This is not legal advice, so check the details with your own advisor.

Quick to set up

Obituary drafting with family approval

The busywork
Writing an obituary under deadline.
How AI helps
A draft comes from a template or AI, the family edits and approves it, and it goes to the website.

More ideas

Online arrangement guide for families
Some setup

Online arrangement guide for families

The busywork
A grieving family repeats the same details in a hard first meeting.
How AI helps
Families can plan online ahead of time, and their answers fill in the case.
Preneed inquiry follow up
Quick to set up

Preneed inquiry follow up

The busywork
Preplanning inquiries go cold.
How AI helps
AI drafts a gentle follow up and books a planning meeting. Staff choose the timing.
Death certificate and veteran benefit paperwork
Some setup

Death certificate and veteran benefit paperwork

The busywork
Gathering details for death certificates and VA burial benefits.
How AI helps
AI fills the forms from the arrangement record, and staff verify every field.

Like the sound of this? Pooka Systems can build this

Service day vendor coordination
Quick to set up

Service day vendor coordination

The busywork
Service day means lining up the church, cemetery, florist and luncheon.
How AI helps
AI drafts a confirmation to each one with the times. Staff send them.
After hours first call intake
Some setup

After hours first call intake

The busywork
A hospital or family calls in the night with a first call.
How AI helps
AI takes down the location, contacts and wishes and pages the director on call.
General Price List on request
Quick to set up

General Price List on request

The busywork
Price questions have to be answered accurately.
How AI helps
AI answers from the current General Price List and sends it, with staff watching over it.
Grief support follow up messages
Quick to set up

Grief support follow up messages

The busywork
Staying in touch with families after the service.
How AI helps
AI schedules caring check ins at set times, and staff write or approve each one.
Name and date check before the obituary runs
Quick to set up

Name and date check before the obituary runs

The busywork
A misspelled name in a published obituary is costly to fix and hard on the family.
How AI helps
AI compares the names and dates on the family's form with the draft obituary and points out any differences before final approval. The family decides which version is right.

Like the sound of this? Pooka Systems can build this

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